INKA Terms of Service
Effective date: 2 July 2026
Last updated: 2 July 2026
These Terms of Service ("Terms") form a legal agreement between you ("you" or "your") and Votian Labs Limited, a company registered in Scotland with company number SC891614, business address 5 South Charlotte Street, Edinburgh EH2 4AN ("Votian Labs," "INKA," "we," "us," or "our").
By creating an INKA account or using any part of the Service, you agree to these Terms. If you don't agree, don't use the Service.
We've written these Terms to be as clear as possible. If anything is unclear, email us at reachout@inkaviral.com and we'll explain.
1. What INKA Is
INKA is a creator-marketing intelligence platform. It uses artificial intelligence to:
- Analyze the social media content you create
- Predict how it's likely to perform on various platforms
- Suggest improvements to make it perform better
- Help you understand current trends and platform-specific algorithms
- Build a private memory ("Twin") of your creative work so predictions get sharper for you over time
INKA outputs are suggestions and predictions, not guarantees. Real-world performance depends on many factors outside our control, including platform algorithm changes, audience behaviour, content quality, and timing.
2. Eligibility
To use INKA, you must:
- Be at least 18 years old (16 in jurisdictions where the legal minimum for online services is 16)
- Have the legal capacity to enter into a binding contract
- Not be barred from using the Service under applicable law (sanctioned countries, etc.)
- Provide accurate and complete information when you sign up
INKA is not intended for use by individuals under 18, and we do not knowingly accept accounts from minors. If we discover an account belongs to a minor, we will terminate it.
3. Your Account
3.1 Account creation
You can create an account using your email or via a supported single sign-on provider. You're responsible for:
- Providing accurate information
- Keeping your password secure
- All activity that happens under your account
- Notifying us immediately at reachout@inkaviral.com if you suspect unauthorized access
3.2 One account per person
Each person may have one INKA account. Creating multiple accounts to abuse free tier limits, manipulate the affiliate program, or evade restrictions is a breach of these Terms.
3.3 Account access
We may verify your identity if we suspect unauthorized access, fraud, or abuse. We may temporarily limit account access while we investigate.
3.4 Account deletion
You can delete your account at any time from Settings → Account → Delete My Account. When you do:
- Your account is locked immediately
- Your profile, posts, Twin data, images, and personal identifiers are permanently deleted within 30 days
- Anonymized learnings already derived from your data remain in INKA's collective intelligence (these no longer identify you)
- Subscriptions are cancelled (but already-paid periods are not refunded — see Section 5.5)
4. Subscription Tiers and Features
INKA is offered in tiers. Specific features and limits may change; the current tier offering is always shown in the app.
4.1 Free tier
Lets you experience INKA with limits on:
- Number of post analyses per month
- Access to one Twin Agent
- Access to standard platform intelligence
4.2 Premium / Pro tier
- Higher monthly analysis limit
- Multiple Twin Agents (separate isolated channels for different content niches)
- Full access to all platform intelligence (Instagram, TikTok, YouTube, X, LinkedIn, Facebook)
- Priority processing
- Advanced features as they ship
4.3 Industry / Expert tier
- Unlimited or very high analysis limits
- Maximum Twin Agents
- Earliest access to new features
- Premium support
The specific prices, limits, and feature lists are shown in the app at the time of purchase and may change. Existing subscribers will be notified before any changes affecting their current subscription.
5. Payments and Billing
5.1 How you pay
Depending on how you access INKA:
- On our website: payments are processed by Stripe. We do not see or store your card details.
- On iOS: payments are processed by Apple via in-app purchase. Apple manages your billing.
- On Android: payments are processed by Google via Google Play Billing.
5.2 Subscriptions auto-renew
Subscriptions automatically renew at the end of each billing period (monthly or annually depending on what you chose) at the then-current price, unless you cancel before the renewal date.
5.3 How to cancel
- Website: Settings → Subscription → Cancel
- iOS: Settings (on your phone) → Votian Labs Limited → Subscriptions → INKA → Cancel
- Android: Google Play Store app → Subscriptions → INKA → Cancel
Cancelling stops future renewals. You retain access to paid features until the end of the current billing period.
5.4 Free trials
If we offer you a free trial, you'll see the trial length, what happens when it ends, and how to cancel before being charged — all clearly shown before you start. If you don't cancel before the trial ends, the paid subscription begins automatically.
5.5 Refunds
We don't offer refunds for partially used subscription periods, except where required by applicable consumer law (for example, EU consumer law's 14-day cooling-off period for distance contracts).
If you believe you've been incorrectly charged, contact reachout@inkaviral.com and we'll investigate within 7 days.
For iOS purchases, refunds are managed by Apple — contact Apple Support. For Android purchases, contact Google Play Support.
5.6 Price changes
We may change subscription prices. If we do, you'll be notified at least 30 days before the change takes effect, and you can cancel before the change applies to you.
6. Acceptable Use
You agree NOT to use INKA to:
- Submit content that is illegal, harmful, defamatory, harassing, obscene, or violates any third party's rights
- Submit child sexual abuse material (CSAM) — this is automatically detected and reported to the National Center for Missing & Exploited Children
- Submit content that promotes violence, discrimination, or self-harm
- Submit content you don't have the rights to (other people's posts, copyrighted material you don't own, etc.)
- Reverse-engineer, decompile, or attempt to extract source code from INKA
- Scrape, crawl, or use automated tools to extract INKA's content or knowledge base
- Attempt to access other users' accounts, data, or Twins
- Circumvent tier limits, abuse free trials, or create multiple accounts to evade restrictions
- Use INKA for spam, fraud, phishing, or to send unsolicited communications
- Resell, sublicense, or commercially redistribute INKA's outputs as your own AI service
- Use INKA's outputs to train competing AI models or services
- Impersonate Votian Labs, other users, or any third party
- Interfere with the Service's operation (DDoS, intentionally degrading performance, etc.)
Violating these rules may result in immediate suspension or termination of your account, plus any other remedies available to us.
7. Your Content
7.1 You own your content
Posts, captions, images, diary entries, and any other content you submit to INKA remain your property. We do not claim ownership.
7.2 What you let us do with your content
By submitting content to INKA, you grant us a non-exclusive, worldwide, royalty-free, sub-licensable license to:
- Store, process, and display your content within your account
- Use your content to provide the Service to you (running it through our AI for analysis)
- Share your content with our service providers strictly as needed to operate the Service (see Privacy Policy Section 5.1)
- Derive anonymized, aggregated patterns and lessons from your content that improve INKA's collective intelligence for all users
This license ends when you delete your content from your account, with the exception of anonymized derived patterns (which can no longer be traced back to you) and copies retained in backup systems for up to 30 days.
We will never:
- Display your raw content publicly
- Sell your content
- Use your content to train external public AI models (e.g., Claude, GPT, Grok) for use outside INKA
- Disclose your identity along with your content to any third party (except as required by law)
7.3 You're responsible for your content
You represent and warrant that:
- You own or have the necessary rights to all content you submit
- Your content does not infringe any third party's intellectual property, privacy, or other rights
- Your content does not violate any law
You agree to indemnify Votian Labs for any claim arising from content you submit that violates the above.
7.4 Content moderation
We may review content submitted to INKA for:
- Compliance with these Terms
- Safety screening (e.g., automated NSFW or CSAM detection)
- Quality improvements to the Service
We may remove content that violates these Terms or applicable law, with or without notice.
8. AI-Generated Outputs
INKA generates predictions, suggestions, optimised versions of your content, and other outputs using artificial intelligence.
8.1 Outputs are tools, not guarantees
AI-generated outputs are based on data analysis and may not always be accurate. Specifically:
- Virality predictions are estimates, not promises
- Suggested edits are suggestions; you decide whether to use them
- Trend analyses reflect the data available at the time and may not predict future performance
- Platform algorithm intelligence may become outdated as platforms change their algorithms
You acknowledge that INKA's outputs do not constitute financial, legal, medical, psychological, or any other professional advice.
8.2 You own your decisions
You are solely responsible for any content you publish, including content you create with help from INKA's suggestions. Votian Labs is not responsible for outcomes (good or bad) from posts you publish, including but not limited to engagement, revenue, follower growth, or any business consequence.
8.3 Accuracy
While we work to make INKA's outputs accurate and useful, we do not guarantee accuracy. AI systems can make mistakes. If you spot something that's clearly wrong, please report it via in-app feedback — that's exactly how INKA learns.
9. Affiliate Program
INKA offers a referral program. The full terms are at inkaviral.com/affiliate-terms but the key points are:
9.1 How it works
- Every user receives a unique referral code
- When someone signs up through your referral link, they are permanently linked to your code
- When that person becomes a paying subscriber, you earn a commission on their subscription
9.2 Important rules
- Referrals must be organic — promoted truthfully, not via spam, deceptive marketing, or paid traffic that violates platform rules
- You may NOT make false claims about INKA (e.g., guaranteed results, exaggerated earnings, unsupported endorsements)
- You may NOT make claims about referral earnings being "passive income," "financial freedom," "easy money," or similar
- Commissions are paid only on the first-level referral. INKA's affiliate program is NOT multi-level marketing.
- Commission rates and caps are stated in the affiliate terms and may change with 30 days' notice
- Commissions are forfeited if your referrer code was obtained via fraud, the referred user requests a refund, or the referred subscription is reversed by chargeback
- Self-referrals (signing up for INKA using your own code from a separate account) are not allowed and will result in account termination and forfeiture of commissions
9.3 Payouts
- Commissions accrue in your account dashboard
- Payouts are made monthly when your balance reaches the minimum threshold (currently £25)
- Payouts are made by bank transfer or PayPal (you choose)
- You are responsible for any taxes due on commissions you receive — INKA does not withhold tax
10. Intellectual Property
10.1 Our property
INKA, including all software, designs, logos, content, and intellectual property that we create, is owned by Votian Labs or our licensors. We grant you a limited, non-exclusive, non-transferable, revocable license to use INKA only as permitted by these Terms.
You may NOT:
- Copy, modify, or create derivative works of INKA
- Use INKA's name, logo, or branding without permission
- Remove or alter any copyright, trademark, or other proprietary notices
10.2 Your property
Your content remains yours (see Section 7).
10.3 Feedback
If you give us feedback or suggestions about INKA, we may use that feedback freely without compensation or attribution. (We will still credit you publicly if you'd like.)
11. Third-Party Services
INKA integrates with third-party services (described in our Privacy Policy). We are not responsible for the operation, content, or policies of third parties. Your use of those third parties is governed by their own terms.
If a third-party service changes its terms in a way that affects how INKA works (for example, a social platform changes its API), we may need to modify or remove features without notice.
12. Disclaimers
To the maximum extent permitted by law:
- INKA is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.
- We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, and accuracy.
- We don't warrant that the Service will be uninterrupted, error-free, or that any defects will be corrected.
- We don't warrant that INKA's predictions, suggestions, or outputs will be accurate, complete, or useful.
- We don't warrant that using INKA will result in any specific outcome, including viral content, follower growth, or revenue.
Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.
13. Limitation of Liability
To the maximum extent permitted by law:
- Votian Labs is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, business opportunity, goodwill, or reputation.
- Our total liability to you for any claim related to these Terms or the Service is capped at the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) £100.
Some jurisdictions don't allow these limitations. Where they don't apply, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Votian Labs, its officers, employees, and agents from any claim, damage, liability, or expense (including reasonable legal fees) arising from:
- Your content (including any claim that it infringes a third party's rights)
- Your violation of these Terms
- Your violation of any law or third-party right
- Your use of the Service (including content you publish based on INKA's suggestions)
15. Termination
15.1 You can terminate any time
By deleting your account (Section 3.4).
15.2 We can terminate
We may suspend or terminate your account if:
- You violate these Terms
- You violate the law
- Your account becomes a security or fraud risk
- We're required by law or court order
- We discontinue the Service
For non-violation terminations, we'll give you reasonable notice and refund any prepaid subscription period not yet used.
15.3 Effect of termination
After termination:
- Your right to access INKA ends immediately
- Your account data will be deleted per Section 3.4 / Privacy Policy Section 7
- Sections of these Terms that by their nature should survive (e.g., IP, disclaimers, liability limits, indemnification, dispute resolution) will continue to apply
16. Dispute Resolution
16.1 Informal resolution first
Before filing any formal claim, please contact us at reachout@inkaviral.com and try to resolve the dispute informally. We commit to responding within 14 days and working in good faith to resolve issues.
16.2 Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles.
16.3 Jurisdiction
Any dispute that cannot be resolved informally will be brought exclusively in the courts of England and Wales, except where applicable consumer protection law gives you the right to bring proceedings in your local courts.
16.4 Consumer rights
If you are a consumer in the European Economic Area or United Kingdom, nothing in these Terms affects your statutory consumer rights.
16.5 Online dispute resolution (EEA)
EU consumers can use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr
17. Changes to These Terms
We may update these Terms from time to time. When we make a material change, we will:
- Update the "Last updated" date
- Notify you by email and in-app notice at least 30 days before the change takes effect
- Where required by law, request your renewed consent
If you don't agree to the changes, you can delete your account before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
18. Miscellaneous
18.1 Entire agreement
These Terms, together with our Privacy Policy and any other policies we link to from inside the Service (such as Acceptable Use and Affiliate Terms), constitute the entire agreement between you and us about the Service.
18.2 No waiver
If we don't enforce a provision of these Terms, that doesn't mean we've waived our right to enforce it later.
18.3 Severability
If any provision of these Terms is held to be unenforceable, the rest remain in full force.
18.4 Assignment
You may not assign these Terms. We may assign these Terms to any successor entity (including in a merger, acquisition, or asset sale).
18.5 Force majeure
Neither party is liable for delays or failures caused by events beyond reasonable control (natural disasters, pandemics, war, government actions, internet outages, third-party service outages, etc.).
18.6 Notices
We may send legal notices to the email associated with your account. You can send legal notices to reachout@inkaviral.com.
18.7 Apple-specific terms (iOS only)
If you accessed INKA through Apple's App Store, you acknowledge that:
- These Terms are between you and Votian Labs, not Apple
- Apple has no obligation to provide maintenance or support for INKA
- Apple is not responsible for any product liability claims, third-party intellectual property claims, or claims relating to compliance with consumer protection law arising from your use of INKA
- Apple is a third-party beneficiary of these Terms and can enforce them against you
18.8 Google-specific terms (Android only)
If you accessed INKA through Google Play, you acknowledge that Google has no responsibility for the Service, and your use is also governed by the Google Play Terms of Service.
19. Contact Us
For any questions about these Terms:
- General questions: reachout@inkaviral.com
- Legal: reachout@inkaviral.com
- Security issues: reachout@inkaviral.com
- Privacy questions: reachout@inkaviral.com
Postal: Votian Labs Limited, Scotland
Thanks for using INKA. We built this for creators who want their work to actually reach the people it's meant for. Use it well.